To keep the South Street Seaport Museum and our work accessible to all, General Admission tickets are Pay What You Wish during all regular open hours. Visitors are invited to decide what valuation is right for them––the full ticket price, free in-person admission, or any amount in between.
What is included with my ticket?
All General Admission tickets include same-day entry to three exhibitions located on the ground floor of the Seaport Museum’s 12 Fulton Street introduction galleries and access to the Museum’s 1885 tall ship Wavertree.
Who is eligible for Pay What You Wish tickets?
Everyone!
Can I reserve Pay What You Wish tickets online in advance?
For ease of checkout, online General Admission tickets are priced at varying levels:
Full Price Admission, $18 per Adult, $5 per Child
Half Price Admission, $9 per Adult
One Dollar Admission, $1 per Adult, $1 per Child
Tickets purchased online may be redeemed at any check-in location throughout the Museum campus on your selected date during regular open hours. You do not need to print your tickets. At check in, Museum staff will ask for the last name or order number used for your online purchase, quickly locate the tickets in our system, and check in your group.
By purchasing tickets online in advance of your visit, you agree to pay at least $1 as your admission price. Free admission is available for same-day visits at all check-in locations throughout the Museum campus.
Can I get Pay What You Wish tickets on the same day I visit the Museum?
General Admission tickets may be obtained for Pay What You Wish pricing at any check-in location throughout the Museum campus during regular open hours. Pay What You Wish payment options include:
In-person registration can be free for all guests
You can choose to pay any amount you like
You can pay Full Admission of $18 per Adult, $15 per Senior and Students with valid school ID; and $5 per Child over the age of 2
Some visitors take advantage of free admission, while others give $5, and some pay the full ticket price. The Museum is happy to have you enjoy the historic ships and exhibitions at whatever level works best for you and is happy to offer free admission.
Can I visit the Seaport Museum for free?
Yes! Free same-day General Admission is available at all check-in locations throughout the Seaport Museum campus. Everyone is welcome to take advantage of free admission.
Free General Admission is also available to active Seaport Museum members, IDNYC card holders, and Cool Culture pass holders.
I’m a member. What do Pay What You Wish tickets mean to me?
Seaport Museum members enjoy free General Admission tickets both in person and online. As a member, you’re welcome to visit as many times as you’d like, free!
To take advantage of your member benefits online, simply enter the email address associated with your membership when prompted at checkout. You will then receive a verification email to validate your membership. A link in the verification email will take you back to your online reservation where you will see the ticket price for each item in your cart adjust accordingly.
To claim free General Admission tickets in person, visit any check-in location throughout the Museum campus, tell the Museum staff member the last name associated with your membership. They will quickly locate your membership in our system, apply all applicable member benefits to tickets in your order, and check in your group.
Are children required to have tickets to enter? What if my child doesn’t have a ticket?
Yes, knowing the number of children and infants that visit the Museum, helps us provide the most engaging and age appropriate programming for our audience. Pay What You Wish tickets are available for children of all ages online and in-person.
Is there a maximum number of Pay What You Wish tickets that I can reserve?
No! You are invited to take advantage of Pay What You Wish ticketing as many times as you wish throughout the year. Additionally, there is no limit to the amount of guests you can add to your Pay What You Wish Ticket order. The more the merrier!
We are currently offering in-person group field trips for K-12 students. Advance reservations are required and must be made by emailing education@seany.org. Learn more about our educational offerings at seaportmuseum.org/learn.
Do I need to print my tickets before coming to the Museum?
As a way to protect natural resources and mitigate litter, the Seaport Museum does not offer printed General Admission tickets or printed receipts. All receipts are emailed to the registrant. If you do not wish to share an email address, the Museum will not be able to provide a receipt, but all tickets can be looked up in our system using the last name or order number on your order.
What time should I be at the Museum? What happens when I arrive?
For General Admission, you may enter anytime during regular Museum hours on the day indicated on your order.
Tickets purchased online may be redeemed at any check-in location throughout the Museum campus on your selected date during regular open hours. You do not need to print your tickets. At check in, Museum staff will ask for the last name or order number used for your online purchase, quickly locate the tickets in our system, and check in your group.
If you wish to get your General Admission tickets in-person, visit any check-in location throughout the Museum campus during regular open hours and our Museum staff will assist you.
Are Pay What You Wish tickets a donation to the Museum?
The amount paid for Seaport Museum General Admission tickets is not a donation and not tax deductible.
Is there a Pay What You Wish option for all events and programs at the Seaport Museum?
No. Ticketed public programs and tickets for sailing are offered at a set ticket price.
Are there fees on a Pay What You Wish ticket?
Yes! While the Seaport Museum does not charge any fees, both our credit card and ticketing processors do. These fees go directly to our processing partners; we do not set the amount of these fees or keep any of these funds.
Why are tickets offered in just a few pricing increments online?
We’d love to offer you the ability to write-in any amount you’d like for a ticket, but our ticketing platform does not currently support this option. To pay an amount other than what’s on your checkout screen, just check in at any visitor desk throughout the Museum Campus on the day you’d like to visit. Free general admission is also available for same day visits when you check in.
Is my Pay What You Wish ticket refundable?
No. All tickets for General Admission, programs, and sailing at the Seaport Museum are non-refundable.
Can I convert my Pay What You Wish tickets to a Museum membership?
Yes! Stop by any of our check-in tables throughout the campus to speak to a Museum staff member about converting your ticket to a Museum membership.
You may also email membership@seany.org after your visit.
I’m getting an error message on the ticketing site. What should I do?
If you’re getting an error when reserving a ticket, please email us at tickets@seany.org. If you’re getting an error verifying your existing membership, purchasing a new membership, or renewing a membership, please email us at membership@seany.org.
If you still have questions not answered here, please email us at tickets@seany.org.